Initially I chose the wrong thickness and softness for my topper but Robert helped me find what was best for me and also made the return process easy. The prompt replies to my emails were great and customer service was top notch. I have shoulder problems and need significant softness to avoid pressure and pain. I initially chose the 2” 100% natural soft topper but it was a little too firm. After consulting with Robert, he recommended the 3” blended topper in soft and it has been perfect. It was a great experience dealing with Mayer’s and I would recommend them to anyone.
There’s nothing better than a good night’s sleep. Your topper made my bed a wonderful place for sleep.
I really appreciate the time, interest and expertise Robert applied to my topper purchase. I have chronic pain and tried several toppers from other sellers. Robert was willing to get into the details about the toppers I'd tried, and the foam in my all latex mattress, to help guide my purchase decision. He was very patient through multiple phone calls. The only reason I'm not giving this 5 stars is that I am now having low back issues with the new topper. I guess I'll reach back out to Robert to get his input on that, too!
Thank you Nancy!! We just sent you an email to follow-up.
We bought a Talalay topper we thought would be the softest but Robert referred us to a 1x blended topper and it was better. Robert made the purchase and exchange super easy. I have never dealt with a company that truly cared more about your satisfaction than Mayers. Will definitely come back when time comes for another mattress or bedding purchase. Thank you Mayers bedding!
Count me as yet another reviewer to give top marks to Mayer's -- I only wish I'd ordered the 2" soft (19 ILD) blended talalay topper long before I actually pulled the proverbial trigger! It has made all the difference for this lightweight side sleeper after suffering 1.5 years on a too-firm, if very nice quality, latex mattress. The topper is seriously the most comfortable I've ever slept on, and I wake up fully rested. Mr. Mayer patiently answered a couple rounds of questions, and his recommendation was spot-on. Great service, great product -- we'll definitely order again for another one of our rooms. Thanks!